Have a question?

Please complete the following contact form and one of our Customer Service Specialists will be in touch with you soon!
Begin
 
Which of these best describes the reason you are contacting us today? *


 
Please write your question below: *

 
Are you looking to return a SoClean?

     
 
Please provide the Serial Number located on the bottom of the unit. If it is unopened please search for the Serial Number located on the box of the SoClean. *

We are unable to process your return if a serial number is not provided.
 
Do you have additional items to return? *

     
 
To set up a return we will need the following information:

 
Do you have your Order Number available? *


 
No Problem, please fill out the following information and we will search for your order.

 
What is your Order Number? (ex: 1471234567-555) *

 
Which item(s) would you like to return? *

 
Are the items opened? *

Select Other if some items are opened and some are not.

 
Would you like us to send you a return label for your item? *

If you request a pre-paid label, $8.00 will be deducted from the store credit for your returned item.

 
For shipping questions, we will need the following information:

 
What is your Order Number? (ex: 1471234567-555)

 
Orders received before 1 p.m. EST will ship out the same day. If placed after 1 p.m. EST or on a weekend or holiday, your order will ship out the next business day. We will send you an email with tracking information within 1-3 business days, depending on your chosen shipping method.

 
Please write your question below: *

 
Please write your questions below: *

 
Please fill out the following contact information

 
Your Name: *

 
Preferred method of contact: *


 
Please provide the best phone number to contact you with: *

Thank you for completing our contact form! One of our representatives will be reaching out to you shortly.
Return
Thank you for completing our contact form. Once your  request has been processed, return instructions will be sent to the email address associated with your order.
Read Our Return Policy